2PlaceTools Terms of Service

Effective Date: August 6, 2026
Contact: 2placetools@gmail.com

These Terms of Service govern your access to the 2PlaceTools website and your purchase and use of products supplied through our store. By accessing our website or placing an order, you agree to these Terms.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot lawfully be excluded under the Australian Consumer Law (ACL) or other applicable Australian legislation.

1. Use of Our Store

You may use the 2PlaceTools website only for lawful purposes.

You must not:

• Misuse or interfere with the operation or security of our website
• Attempt to gain unauthorised access to our systems
• Submit fraudulent orders or payment information
• Use our website in a way that infringes another person's rights
• Reproduce or commercially exploit website content without permission

We reserve the right to restrict access to our services where reasonably necessary to protect our customers, business, or systems.

2. Product Information

We make reasonable efforts to ensure product descriptions, specifications, measurements, photographs, compatibility information, and pricing are accurate.

Customers should carefully review the specifications of a tool before purchasing, particularly:

• Dimensions and weight
• Material compatibility
• Operating capacities
• Maximum or minimum thicknesses
• Power requirements
• Intended applications
• Included components

Minor differences in colour, finish, packaging, or appearance may occur due to manufacturing updates, photography, or screen settings.

Where there is a material error in a listing, we reserve the right to correct it.

3. Tool Suitability

Different tools are designed for different materials, workloads, and applications.

It is the customer's responsibility to determine whether a product is appropriate for their intended application before use.

Information provided on our website is general product information and should not be treated as professional engineering, building, electrical, mechanical, or workplace safety advice.

Where required, customers should seek advice from a suitably qualified tradesperson or professional.

4. Orders

Submitting an order constitutes an offer to purchase products from 2PlaceTools.

We may refuse or cancel an order where reasonably necessary, including where:

• A product is unavailable
• Incorrect pricing or product information has been published
• Payment cannot be verified
• Fraudulent activity is suspected
• An order contains an obvious error
• We are unable to fulfil the order

If we cancel an order after payment has been successfully processed, the applicable payment will be refunded.

5. Pricing and Payment

Prices are displayed in the currency shown on our website or at checkout.

Where GST applies, pricing will be handled in accordance with applicable Australian requirements.

Customers are responsible for reviewing the total purchase price, shipping charges, and any other clearly disclosed charges before completing checkout.

Payments are processed through third-party payment providers. We do not intentionally store complete payment card details.

6. Shipping and Delivery

Delivery estimates are provided in good faith but are not guaranteed unless expressly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including:

• Carrier delays
• Severe weather
• Peak shipping periods
• Supply chain disruptions
• Incorrect delivery information
• Remote delivery locations

Customers are responsible for providing accurate delivery information.

If you believe an order has been lost, damaged during transit, or incorrectly delivered, contact 2placetools@gmail.com so the matter can be investigated.

Nothing in this section limits rights you may have under Australian Consumer Law.

7. Returns, Refunds and Consumer Guarantees

Returns and refunds are governed by our Returns & Refund Policy and applicable Australian law.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Depending on the circumstances, customers may be entitled to a repair, replacement, refund, or other remedy where goods fail to comply with applicable consumer guarantees.

Our store policies do not override these statutory rights.

8. Tool Safety

Tools can cause serious injury when used incorrectly.

Before using any product purchased from 2PlaceTools, you are responsible for:

• Reading supplied instructions and warnings
• Understanding the tool's intended application
• Checking that the tool is suitable for the material and task
• Inspecting the tool for visible damage before use
• Using appropriate personal protective equipment
• Maintaining a safe working environment
• Keeping tools away from children and unauthorised users
• Complying with applicable workplace and site safety requirements

Appropriate PPE may include safety glasses, gloves, hearing protection, protective footwear, respiratory protection, or other equipment depending on the task.

Do not operate a tool if you are unsure how to use it safely.

9. Misuse and Modification

Products should only be used within their stated specifications and for their intended purpose.

To the extent permitted by law, 2PlaceTools is not responsible for damage, injury, or product failure caused by:

• Deliberate misuse or abuse
• Operating a tool beyond its stated capacity
• Unauthorised modifications
• Incorrect installation or assembly
• Failure to follow instructions or warnings
• Improper maintenance or storage
• Using incompatible materials or accessories
• Repairs performed incorrectly after purchase

This provision does not exclude liability that cannot legally be excluded.

10. Professional and Workplace Use

Customers using products commercially, professionally, or within a workplace are responsible for ensuring that their use complies with applicable workplace health and safety requirements, industry standards, licensing requirements, codes, and regulations.

Purchasing a product from 2PlaceTools does not represent certification that the purchaser is qualified to perform any particular trade or task.

11. Manufacturer and Third-Party Products

Some products sold through 2PlaceTools may be manufactured, supplied, shipped, or serviced by third parties.

Third-party involvement does not remove any rights customers may have against 2PlaceTools under applicable Australian consumer law.

Manufacturer specifications and instructions should be followed when operating applicable products.

12. Warranties and Representations

We do not make warranties or representations beyond those expressly stated on our website or required by law.

Any performance figures, capacities, measurements, or specifications supplied by manufacturers are provided as product information and should be considered together with the particular material, conditions, and application in which the tool is used.

Actual performance may vary depending on appropriate factors such as material type, hardness, thickness, technique, maintenance, and operating conditions.

13. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including rights and remedies available under Australian Consumer Law.

To the maximum extent permitted by law, 2PlaceTools will not be liable for indirect, incidental, special, or consequential loss arising from circumstances for which such liability can lawfully be excluded.

Where liability can legally be limited, any limitation will apply only to the extent permitted by applicable law.

14. Intellectual Property

Unless otherwise stated, the branding, written content, graphics, website design, and other original materials published by 2PlaceTools are owned by or licensed to 2PlaceTools.

You may not reproduce, republish, distribute, modify, or commercially exploit our protected content without permission.

15. Privacy

Our collection and handling of personal information is governed by our Privacy Policy.

By using our store, you acknowledge that information may be processed as reasonably necessary to fulfil orders, process payments, provide customer service, prevent fraud, and operate our business.

16. Third-Party Services

Our website may use or link to third-party services such as payment providers, shipping carriers, and other technology providers.

Those services may operate under their own terms and privacy policies.

We are not responsible for independent third-party websites that are outside our control.

17. Events Outside Our Control

To the extent permitted by law, we will not be responsible for delays or failures caused by events outside our reasonable control.

This may include natural disasters, severe weather, industrial action, transportation disruptions, government restrictions, telecommunications failures, or significant supply chain interruptions.

This section does not remove any statutory rights that cannot legally be excluded.

18. Changes to These Terms

We may update these Terms where reasonably necessary to reflect changes to our business, website, products, or legal obligations.

The latest version will be published on our website with an updated effective date.

Changes will not retrospectively remove rights that have already arisen under applicable law.

19. Governing Law

These Terms are governed by the applicable laws of Australia.

Nothing in these Terms is intended to restrict any jurisdictional rights or protections available to consumers under applicable legislation.

20. Contact

Questions regarding these Terms, an order, or a product can be directed to:

2PlaceTools
Email: 2placetools@gmail.com
Effective Date: August 6, 2026